This service is only available to
currently established patients
of
Ames Counseling and Psychological Services
Please check with our office staff to initialize tele-health services with one of our providers.
The following steps will assist you with checking in for your video visits.
How to check in for your video visit:
Use a computer or device with a camera/ microphone
- PC and Mac users: Chrome/ Firefox/ Safari
- Android users: Chrome
- iOS: Safari
Enter your clinician's doxy.med web address into the browser or click on the emailed link
Allow your browser to use your webcam and microphone
Type in your name and click check in (wait in the virtual waiting room)
Your care provider will start your visit
Helpful Tips:
Make sure you have a good internet connection
Restart your device before the visit
Test your camera and mic from the waiting room
Need help? Call our office at 515-239-4410